Efficient call routing enhances customer experience and maximises conversion opportunities. WildJar's IVR system allows businesses to create customised call flows based on caller inputs, ensuring prompt handling of inquiries. 7. Multi-Channel Attribution Track and attribute calls to various online and offline channels for a comprehensive view of the customer journey. WildJar's multi-channel attribution feature optimises the marketing mix across channels. 8. Whisper Messages and Call Tagging Provide agents with contextual notes or instructions before they answer a call for personalised service.
WildJar's whisper message Philippines Phone Number List feature delivers real-time information to agents, enhancing customer interactions. SMS Gateway Features 1. Two-Way SMS Communication Engage in real-time conversations with customers through two-way SMS communication. WildJar's SMS gateway enables seamless message exchange. 2. Bulk SMS Campaigns Launch targeted marketing campaigns with ease using WildJar's bulk SMS capabilities.
Reach a wide audience and drive engagement through personalised messages. 3. Automated SMS Responses Automate responses to common queries or actions with WildJar's automated SMS feature. Enhance efficiency and customer satisfaction with timely and relevant responses. 4. SMS Reporting and Analytics Gain insights into SMS campaign performance with comprehensive reporting and analytics. Track delivery rates, open rates, and conversion metrics to optimise campaign effectiveness. Transparent Pricing Model WildJar's pricing model is designed to offer simplicity and transparency, with only three main charges.
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